Privacy Policy

1. Introduction

Welcome to MarkupGo! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using MarkupGo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: While using our services, we may ask you to provide certain personally identifiable information, such as your name, email address, and payment information.
  • Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, and operating system.
  • Cookies: We use cookies to track the activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

MarkupGo uses the collected information for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

4. Data Storage and Security

MarkupGo stores user-generated documents securely and does not use them for purposes other than storage. These documents are not shared with third parties without user consent.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Specifically, we use Stripe for payment processing. Stripe will have access to your payment information to process transactions but does not store this information on our behalf.

6. Document Storage and Access

Documents generated by users will be stored by MarkupGo. To download generated documents, users need to contact us at [email protected]. MarkupGo will not use the documents generated by users for any purposes other than storage. MarkupGo will not share user-generated documents with any other platforms or third parties.

7. Your Data Protection Rights

You have the right to access, update, or delete the information we have on you. If you wish to exercise any of these rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Site Disclosure

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

10. Privacy Policy Disclosures

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.